Who we serve?

Mental Health Outpatient Programs serve the following adults in Northwestern Ontario

• Are over the age of 16
• Have serious mental health problems, which may include one or more of the following:
1. Mood disorders such as Depression and Bipolar Affective Disorder;
2. Anxiety Disorders such as Generalized Anxiety Disorder, Panic Disorder, Agoraphobia, Phobias, Post Traumatic Stress Disorder, Obsessive-Compulsive Disorder;
3. Psychotic Disorders such as Schizophrenia, Delusional Disorder, Schizo-Affective Disorder, and Psychosis not otherwise specified;
4. Personality Disorders or
5. Dual Diagnosis (Developmental Delay and Mental Illness)
• Have an identified need for one or more of the following:
  1. Psychiatric assessment, consultation or medication review
  2. Comprehensive assessment or treatment provided by various disciplines
• Are willing and able to engage in treatment and attend appointments
• Clients in active receipt of Workplace Safety & Insurance Board, Long Term Disability or private insurance will be considered for admission into the program on an individual basis.

Exclusions

• Emergency services should be obtained at Thunder Bay Regional Health Science Centre (TBRHSC)
• Third party assessments (i.e. independent medico-legal examinations)
• Intensive case management is required
• Referral primarily for marital counseling
• Clients or their substitute decision makers are not willing to provide consent to treatment

Discharge

• Has successfully completed their assessment and/or treatment
• Is no longer accepting of services
• Client or his/her substitute decision- maker is no longer willing to consent to treatment
• No longer lives in the catchment area and is unable to attend for treatment
• Non-compliance with assessment/treatment, non-attendance or no contact with client over an extended time period
• Violent, aggressive behaviour, or behaviour of a threatening or intimidating nature, including physical acts of aggression towards people or property
• Repetitive behaviour that interferes with treatment/therapy
• Transfer of client care to another agency, treatment program or physician
• Incarcerated in a municipal or provincial jail and unable to attend for treatment